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Connect India
A robust customer service platform to power the next phase of Indian telecom growth.
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Telecom Business Services
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Business support services need to respond quickly to meet the demands of the telecom industry, support new strategies, and improve the overall end-user experience.
We understand telecom products and how your customers acquire and consume the services that comprise these products. Further, with our finance and accounting, procurement outsourcing and remote infrastructure management services, we are committed to deliver end-to-end value to the telecom enterprise.
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Telecom operator services.
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Telecom equipment manufacturer services.
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Telecom tower and infrastructure management services.
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Telecom handset manufacturer services.
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Technician and field provisioning management.
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Distribution support management.
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Network and event tracking and support.
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24x7 partnership with client field and network management teams.
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Technician/ field provisioning.
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Back office processing: research, analysis, and back-check service mitigation.
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Finance and accounting.
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Strategic sourcing and procurement.
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Internal IT systems.
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IT infrastructure management.
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Minacs has developed and delivered 20 major systems that have passed client audit control reviews.
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We have securely integrated and exchanged data with more than 50 systems for Fortune 50 companies daily.
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We integrate client/ partner systems to unify global organizations and support your BCP/ DR plans.
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Over 200 in-house experts in CRM, IVR, CTI, database and Web solution management based in North America.
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