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Receivables Management
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We bring years of experience into the telecom arena with a measurable standard of excellence while working with some of the biggest companies in the telecom industry. With our industry specific experience and our hands on customized approach, we have enjoyed years of success in a range of economic backdrops over the years.
Because we understand the specific challenges the telecom industry faces we can quickly develop solutions for you that stand the test of time. From proper staffing to rapid fire results, rely on us to get the job done!
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Customer retention solutions: welcome/ reminder calls, customer care, pre collect.
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Early stage collections: pre charge off, letter service.
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Late stage collections: contingency collections, legal network.
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Specialty programs: primary, secondary, tertiary, quad, quint placements; skip and cure programs.
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Skip trace services: state of the art technology driven ability to locate new contact information in quick time on very large numbers of accounts; highly trained skip tracers at your site for additional research and support.
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Early out and primes: core capabilities on these types of account profiles; specifically trained collectors; experience with designing the most appropriate dialer strategy to produce effective outcomes on these profile types.
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Letter services: all aspects of letter delivery to the consumer from initial placement of accounts to collector driven, conversation specific letters, with proven aggressive and effective results.
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Charge offs: charge off account profile experts and specific approach understanding of what it takes to be effective and profitable for our telecom clients.
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Our dialer technology is unmatched in our business; we impact more accounts with daily file penetration of 100-200%+.
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Our highly trained operators working in sync with collectors insure effective right party transfers every hour.
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Agency of the year 2009 for one of the largest global telcos.
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Be it high balance commercial accounts or mid-range single customer profiles, we understand what you need.
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