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Financial institutions are constantly challenged with the pressures of cost, competition, and compliance. Retail banks need to deliver efficiencies, smooth transactions, attentive service, and personalized advice. To retain customer loyalty, just offering quality customer care service is no longer enough—you need to show that you are willing to go the extra mile.
Based on over a decade of solid retail banking product expertise, our solutions drive standards, process integrity and measurability, providing efficient, cost-effective transaction processing, while streamlining systems to maximize growth and revenue.
Seamless Integration and Engineering Leveraging Minacs’ Offshore Development Services
Minacs Helps Save Millions, Mitigate Financial Risk
Improving Transfer Rates, Costs, Calls and Customer Experience
An effective IVR system can ensure good ROI, help you grow a loyal customer base, and deliver an improved customer experience.
Successfully re-certified as a Level 1 service provider with the PCI DSS—the highest level of compliance for payment card data security.
Creating solutions for Corporate Banks with an SOA perspective