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We partnered a major US solution provider to design and implement a complex electronic payments workflow solution for e-commerce, B2B, portfolio management and merchant applications.  

Download the Minacs Corporate Profile
   

Aditya Birla Minacs Corporate Profile
An overview of our business solutions, industry recognitions, global delivery centers and other quick facts.
   
Vision 2020 Read our ground breaking thought paper Vision 2020 | Waves of Change, Business Virtualization and Directions for Outsourcing
 
 
Minacs – Inspired Insight
 
White Paper – SOA-Leveraged BPM SOA-Leveraged BPM
Evolution and Promise.
   
 
Case Study - Supporting e-Payments Corp take Workfl ow Solution to Market Supporting e-Payments Corp take Workfl ow Solution to Market
Delivering Customer Service BPM Solutions for Cards.
   

 

 
   

Business Process Management (BPM)


  

 

BPM helps businesses get agile. It allows business processes to be executed more efficiently, by setting rules, identifying opportunities for improvement and making it easier to change processes. The concept is not new. BPM evolved with technologies from workflow management, EAI, ECM and involved Business Process Re-engineering principles.


Our experience working with both enterprise clients and leading technology providers (e.g., FileNet, ILOG, Alfresco) equip us to provide effective, next generation solutions to manage your information management challenges.
  
   
Solutions
Business Process Management (BPM) from Minacs Business Process Management (BPM): consulting, implementation and support across technologies, e.g., FileNet (IBM).
Business Process Management (BPM) from Minacs Domain-centric proprietary BPM frameworks, components and tools for insurance, retail banking, corporate banking, payments, mortgage industries.
Business Process Management (BPM) from Minacs Enterprise Content Management (ECM): requirements and strategy; architecture and design, including security, access control, workflow and compliance; planning and migration of content across content types; implementation and rollout of solutions involving Digital Asset Management (DAM), document management (DMS) and Web content management (WCM), i.e. intranets and portals.
Business Process Management (BPM) from Minacs Workflow management and enablement: including business process modeling, workflow definition, reporting/ performance analysis, business process re-engineering/ analysis, business process and workflow simulation, workflow automation and implementation with solution integration, and workflow optimization.
Business Process Management (BPM) from Minacs Business rules implementations and tools.
Business Process Management (BPM) from Minacs Service Oriented Architecture (SOA) enablement.
 
 
Why Minacs for Business Process Management (BPM)
 
Business Process Management (BPM) from Minacs We transitioned a legacy workflow solution for call center operators to a Web-based one that automates business rules for a client. Workflow optimization increased its customer’s call center throughput/ agent productivity significantly, rationalized CTI/ IVR usage and introduced Web-based self-help to enhance overall customer experience.

   
Business Process Management (BPM) from Minacs For a major BPM product, we developed a complete toolset.

   
Business Process Management (BPM) from Minacs We also delivered a next gen workflow authoring product for business users to create workflows easily.
   
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