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Insights on outsourcing solutions, business process outsourcing, technology and industry trends from value partnering with organizations globally
customer relationship management, digital convergence, multi-channel marketing, marketing services, brand management
business acceleration, global delivery model, business process outsourcing, process excellence, agility
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Vision 2020, Business Virtualization, Outsourcing, Core Sourcing, Expert Sourcing, Value Partnering
By host on Wednesday, April 17, 2013 11:30 AM

Three To-Dos to Make Innovation Stick!

Cultivating a Culture of Innovation
Many organizations focus on solving problems and business challenges, and fail to venture beyond that. But the ones that are looking to flourish focus on creating a culture where innovation is the order of the day. In fact, continuous improvement and creativity must be enabled to pick up momentum and contribute to the company's business success. Every organization must build this culture involving its workforce in all aspects of innovation...
By host on Wednesday, April 10, 2013 10:30 AM

What Small & Medium Businesses Need to Know About Security

Choosing the right MSSP!
CONSIDER RISK PROFILE AND RISK TOLERANCE LEVEL
On one hand, small and medium businesses (SMBs) as a whole cannot afford the total cost of security. On the other hand, they cannot ignore the total economic value, benefit or risk to their business. When SMBs do not have the in-house resources to effectively and efficiently manage their business's risk profile, outsourcing to a managed security....
By host on Wednesday, February 27, 2013 10:30 AM

Crystal Ball 2013: Risk Management in Outsourcing

Managing different types of complex risks created by social media, increased adoption of personal devices at workplaces and cloud computing.
Editor's Note: Our Crystal Ball predictions series continues with Minacs' Chief Security and Risk Officer Michael Iseyemi and his thoughts on risk and security in outsourcing for 2013.

Q. Could you please talk about the global outsourcing trends and their impact on the industry in 2012?
Given that the global economy has...
UNDERSTANDING DEFINED BENEFIT AND DEFINED CONTRIBUTION PENSION PLANS
Over the past few years, there has been a gradual and sustained shift in the type of retirement benefits offered by employers. Increasingly, they are now moving from Defined Benefit (DB) pension schemes to Defined Contribution (DC) pension schemes...
ACCOUNTING AND REPORTING STANDARDS: RECENT CHANGES
More and more organizations function globally and the use of finance and accounting (F&A) outsourcing providers is becoming more widespread (often cross border) to ensure adequate expertise and compliance. It is thus all the more imperative for CFOs to ensure that adequate internal controls are put in place and, indeed, remain effective on an ongoing basis...
By host on Friday, April 27, 2012 10:30 AM

Four Simple Steps to Catalyze and Sustain Innovation

There is increased competition for all ingredients that create a successful business enterprise—happy clients, inexpensive capital, engaged and talented employees, and reliable business partners. In this environment, innovation has become the most relevant and fashionable, as well as the most abused word in today’s corporate context! While there are a number of examples of corporations that do this constantly and set the benchmark...
BUSINESS CASE: ACTIONABLE BENCHMARKING FOR SERVICE DELIVERY QUALITY
ISO 9001:2008 conformance is well established within our Minacs Finance and Accounting (F&A) outsourcing practice and we are now in the fourth triennial certification cycle. At this stage we felt the need to bring in a “next practice” method to drive higher degrees of excellence...
By host on Tuesday, April 24, 2012 10:30 AM

Change!—Whats Stopping Us?

There’s a common adage—the best way to learn something is to teach it. While I have always experienced this in some form or another during the various workshops conducted in the past, I had an ah-ha moment recently when interacting with a group of second year MBA students during sessions on “Change Management”. The focus was on how to drive radical change in organizations. Radical change can result in an organization that...
GENESIS: HOW TO TAKE OUR QUALITY JOURNEY FORWARD?
In February 2010, a team from our Finance and Accounting (F&A) Center of Excellence (COE) sat down to review reported issues with various programs. During this process, client program teams were also involved in generating a multitude of ideas through internal Lean workshops to understand/define what constituted “defects”...
By host on Tuesday, March 20, 2012 10:30 AM

Automate your Accounts Payable: Top 10 Must Dos

Until 2009, boardroom discussions would often be restricted to revenue growth. The sustained recessionary conditions of recent times have forced CXOs to focus on several other priorities, not least of which are cost reduction strategies. Across all corporations, spending as per budgets, achieving savings targets, ensuring spend compliance, etc. have become key points of discussion! While all these “changes” are positively impacting...
By host on Wednesday, February 29, 2012 10:30 AM

Investing in Talent Development? — Increase Your ROI!

Editor’s Note: This article is based on an award winning case study that competed with 252 global teams at the “Aditya Birla Awards” in the WCM category. Minacs was represented by Anand Alex Kumar, Santosh Mahor, Tushar Mehta, Pooja Mehta and Purvish Patel

WHY IS LOW “LAPSATION” RATE IMPORTANT?
When Anita travelled abroad on work for six weeks...
By host on Tuesday, January 31, 2012 10:30 AM

As a CFO Have You Considered Tracking COFF?—Why the Time Is NOW!

By host on Wednesday, January 11, 2012 10:30 AM

Cultivating Collaboration to Foster a Culture of Innovation

Despite its buzzword status, “innovation” can be a key competitive differentiator in crowded markets and a driver of excellence. But what drives innovation? Although experts have answered this question before, I think it’s worth examining what organizations need to pack for their innovation journey given the globalized nature of corporate growth and diversity. At its heart, corporate innovation is about collaboration...
By host on Saturday, June 04, 2011 10:30 PM

Part 2 - The Journey to Best-In-Class Procurement: Partnership

By host on Wednesday, March 09, 2011 10:30 PM

The Journey to Best-In-Class: Transform the Procurement Cycle

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