Many organizations focus on solving problems and business challenges, and fail to venture beyond that. But the ones that are looking to flourish focus on creating a culture where innovation is the order of the day. In fact, continuous improvement and creativity must be enabled to pick up momentum and contribute to the company's business success. Every organization must build this culture involving its workforce in all aspects of innovation...

On one hand, small and medium businesses (SMBs) as a whole cannot afford the total cost of security. On the other hand, they cannot ignore the total economic value, benefit or risk to their business. When SMBs do not have the in-house resources to effectively and efficiently manage their business's risk profile, outsourcing to a managed security....

Editor’s Note: This blog was originally published in informationweek.in in March 2013 and has been reproduced here with permission.

For a long time, CMOs have been the "creative" folks in the C-suite
Sure, they fought pitched budget battles. Sure, they used numbers: the "delta" in business generated from that last campaign...

What is it that drives us to give our best, and do more than is required towards the achievement of team or organization objectives? Is it the money, is it the boss, or is it the team? Many of us think that incentives and cash rewards are what motivate people. However, this approach on its own has never delivered. So what else is it? These are questions that management gurus and experts grapple with all the time. As a leadership development facilitator...

With a global attrition rate of over 55% and ongoing recruitment initiatives for back fill, seasonal recruitment, and ramps due to the introduction of new lines of business, there is a burgeoning demand for skilled professionals in the business process outsourcing sector. However, to meet the business needs of this busy industry, it is imperative that the new hires...

Editor's Note: Our Crystal Ball predictions series continues with Minacs' Chief Security and Risk Officer Michael Iseyemi and his thoughts on risk and security in outsourcing for 2013.

Given that the global economy has...

Technology and digitization is accelerating and buyers are becoming increasingly sophisticated. We’re seeing that buyers are looking Technology and digitization is accelerating and buyers are becoming increasingly sophisticated. We’re seeing that buyers are looking to providers...

While the global macroeconomic scenario remained uncertain last year, the industry exhibited resilience and adaptability in continually re-inventing itself to retain its appeal with existing and potential clients. The global IT and BPO sectors were confronted with the uphill task of managing...

As CFOs continued to deal with business environment uncertainties, 2012 saw delivery stabilization across diverse verticals and practices. All the stakeholders namely clients, advisors and service providers used this opportunity to iron out current delivery glitches...

According to reports that I have been reading, global economic conditions are likely to remain challenging into 2013, led by uncertainty in Europe and demand softness in the US and other developed nations. Keeping capex and operational costs under control thus continues to dominate agendas in the corner room. However, CEOs are equally looking for ways to make their businesses agile. This includes looking at (perhaps increasingly)....